Shipping policy

Last updated: [7/23/26]

At Brittz & Co, we're committed to delivering your pet products as quickly and reliably as possible. Below you'll find all the details about our shipping process, delivery times, and order handling.

Order Processing
All orders are processed within 1–3 business days. Once your order is shipped, you will receive a confirmation email with tracking information.

Please note: Orders placed on weekends or holidays will begin processing on the next business day.

Shipping Times
Typical delivery times for United States orders: 2–7 business days

These are estimates and may vary due to factors such as high-volume periods or carrier issues.

Shipping Costs

  • Standard Shipping: $5.99
  • Free Shipping on all orders over $35!

Tracking Your Order
Once your order ships, you will receive a tracking number via email. Tracking updates may take 24–72 hours to appear depending on the carrier.

If your tracking number shows no movement after 5 days, please contact us and we'll look into it.

Lost, Delayed, or Stolen Packages
If your package is marked as delivered but you did not receive it:

  1. Check with neighbors or your local post office
  2. Verify the shipping address you provided
  3. Contact us at brittzbizco@gmail.com

Incorrect Address
Customers are responsible for providing accurate shipping information. Please contact us within 12 hours of placing your order if changes are needed.

Questions?
Contact us at brittzbizco@gmail.com — we're here to help! 🐾